Privacy Policy

Prime 1 Credit Repair, Inc. ("we", "our", or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.prime1creditrepair.com or use our credit-repair services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our services, including:

• Identifying Information: name, postal address, email address, telephone number, date of birth, Social Security number, and similar identifiers required to perform credit-repair work and verify identity with the bureaus.
• Credit Information: credit reports, credit scores, account histories, and dispute correspondence as needed to provide our services.
• Communications: records and copies of your correspondence with us.
• Usage Information: details of your visits to our website, including traffic data, location data, logs, and other communication data.

How We Use Your Information

We use the information we collect to:

• Provide credit-repair, counseling, and related services to you
• File disputes with credit bureaus and creditors on your behalf
• Communicate with you about your account or our services
• Comply with the Fair Credit Reporting Act (FCRA), the Credit Repair Organizations Act (CROA), and the Utah Credit Services Organizations Act
• Improve our website, services, and customer experience
• Respond to your inquiries and requests

Disclosure Of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose personal information that we collect or you provide:

• To credit bureaus and creditors as part of the dispute process you authorize when becoming a client
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential
• To comply with any court order, law, or legal process, including responding to any government or regulatory request
• To enforce our agreements with you
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Prime 1 Credit Repair, Inc., our customers, or others

Your Rights & Choices

You have certain rights with respect to your personal information, including:

• Access and Correction: you may contact us to access or correct the personal information we hold about you
• Deletion: you may request deletion of personal information we hold about you, subject to legal and contractual obligations to retain certain records
• Opt-Out: you may opt out of marketing communications at any time by contacting us

Data Security

We implement reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you a password for access to certain parts of our services, you are responsible for keeping this password confidential.

Children Under 18

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our website. Our cookie practices describe what we track and why.

Changes To Our Privacy Policy

We may update this privacy policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://www.prime1creditrepair.com/privacy-policy/.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

• Prime 1 Credit Repair, Inc.
• Lehi, UT 84043
• Phone: (801) 623-1566
• Email: debrabigler.prime1credit@gmail.com